charming spot near picturesque streets and lively piazzas

I loved how easily I could stroll to Piazza dell'Anfiteatro and enjoy its vibrant atmosphere, not to mention the beautiful walk just a few steps away to the Basilica of St Paulinus, which was a real highlight for my weekend. The staff were so attentive and made my stay truly enjoyable, catering to my every need.

I recently stayed at Palazzo Alexander and thoroughly enjoyed the experience. The attentive staff made our stay delightful, offering great breakfast options like freshly made eggs. Though the air conditioning was a bit noisy, the charm of the hotel more than made up for it.

We had an exceptional stay, notably thanks to the warm welcome from the night porter and the lovely breakfast with freshly made scrambled eggs. The room was cozy, aiding our comfort.

Staying here as a family was a delight. The staff were incredibly warm, making our kids feel like VIPs during breakfast by remembering their names and keeping them entertained. The location was perfect for exploring the charming streets of Lucca after we filled up on a generous breakfast spread.

My kids wished for a pool on-site, as it would’ve been great for cooling off after our daily adventures.

Perfect for families seeking friendly service

Our stay was enhanced by how the staff catered to our every need, especially with our little one. They even prepared a special breakfast for us, really went above and beyond, something I didn't expect.

Sure, it wasn’t exactly cheap, but the experience was worth it.

Located on a quiet street within the city walls, the hotel offered an elegant stay with a comfortable bed in a spacious Junior Suite. Breakfast featured freshly baked bread and freshly cooked eggs, making for a delightful start to the day. While the fixtures had some wear, the genuine character of the place added to its charm. However, the lack of a shower in the bathroom was a drawback, and the small lounge area felt a bit cramped during peak hours.

Exceptional room decor with original artworks creating an elegant ambiance. Walking distance to ancient squares and local dining options, making it perfect for exploring the area. Air conditioning in room efficiently handled the summer heat while maintaining a cozy atmosphere.

Navigating to the hotel within the city walls felt tricky with narrow streets that misled GPS directions. The noise from neighboring rooms was noticeably distracting, making it difficult to relax at times. Breakfast options were somewhat limited, which could leave some guests wanting more variety during their stay.

Palazzo Alexander is excellently situated in the heart of Lucca, making it easy to explore historic sites. The room I stayed in was spacious, well-furnished, and impeccably clean. The staff provided exceptional service, assisting with all my needs and quickly addressing any questions. Breakfast was a delight, featuring freshly made croissants and a variety of local cheeses, all served in a beautifully decorated dining area.

Wi-Fi connectivity was inconsistent during peak hours.

Charming Stay with Personal Touch

Our 3-night visit was highlighted by the exceptional staff, who provided personalized recommendations for exploring Lucca. Breakfast was a delight, with fresh pastries and made-to-order eggs. Don't miss the chance to ask the staff for local dining spots—you won't be disappointed!

The staff offered excellent personalized service. The breakfast included freshly made scrambled eggs. My room was well-furnished and quiet. The location was perfect for exploring the historic area. I appreciated the quick assistance with local transportation.

wonderful stay but minor issues with breakfast

The staff provided exceptional service, especially Gabriele who went above and beyond to help us. The rooms were quiet, offering a restful atmosphere. being so close to the center of activity was a great advantage.

Breakfast options could use more variety.

the spacious room was well-heated, which was a relief during the chilly days. breakfast was fresh and made to order, making this an excellent budget stay.

the shower had a poor water pressure.

I loved the charming atmosphere of Palazzo Alexander. The room felt well-furnished and had a cozy vibe, perfect for relaxing after exploring Lucca. The air conditioning worked wonderfully, providing a comfortable respite from the summer heat. Breakfast was delightful with fresh fruit, yogurt, and made-to-order scrambled eggs and bacon. The staff members, especially Mario and Roberto, were exceptionally attentive, making sure we felt welcome and taken care of. However, the decor in our room showed signs of wear, slightly detracting from the overall luxurious feel. Also, the hotel could improve its signage. it wasn't easy to spot from the street. I missed having tea and coffee supplies replenished during our stay, which made morning coffee a little less convenient. Despite a few minor inconveniences, our time here was enjoyable and filled with warm hospitality.

staying at palazzo alexander was a delight! the hotel is perfectly located, making it easy to explore all the main attractions on foot. the breakfast was delicious, featuring pancakes and eggs. the owner truly cares about the guests, providing excellent hospitality and even ensuring our cars were cleared for the ztl zone. highly recommend it!

recommend